These are life events that almost everyone encounters. Therefore, as part of the Recovery and Resilience Plan, the state is gradually modernizing and digitizing the 16 most common life events so that citizens can handle them more easily, more quickly, and with less administrative burden.
The aim of the changes is to eliminate unnecessary paperwork, reduce the need to repeatedly submit the same data, and make as many services as possible available online. Citizens should no longer have to carry confirmations from one government office to another or repeatedly provide information that the state already holds on record. Accessing services should be simple, clear, and available to everyone.
Digitization brings a number of practical improvements. Citizens will be able to utilize more electronic submissions and forms, simpler online services, and digital guides that walk them through necessary procedures step-by-step. Information will be available in a single location, making it easier to navigate various life events.
Another important change is improved data sharing among institutions. The state will make greater use of data it already holds, meaning citizens will not have to repeatedly provide the same information or facilitate communication between government offices. The result will be fewer paper certificates and fewer in-person visits to government offices.
Families, in particular, will experience significant simplifications. Planned services include an electronic pregnancy record, the proactive provision of pregnancy and maternity benefits, and an electronic birth certificate. Electronic applications for admission to kindergartens, primary schools, and secondary schools will also make it easier for parents to handle administrative requirements. Digital guides are also available to help parents navigate the various steps involved.
The changes will also affect people facing difficult life events. It will be possible to submit various applications online—such as those for old-age pensions, disability pensions, nursing benefits, care allowances, or material need assistance. At the same time, digital guides will help individuals in need and their families more easily navigate the available services and support options.
The modernization will also bring tangible benefits to motorists. Vehicle ownership transfers will be easier to handle electronically, citizens will gain simpler access to vehicle status checks, and more tasks related to buying or selling a car will be manageable online. The result will be less paperwork and less time spent at government offices.
Digitalization will also benefit entrepreneurs. Starting a business or hiring a first employee will become simpler and more straightforward. Clear, step-by-step guides are available, along with fewer paper documents and more services accessible electronically in one place. This will allow entrepreneurs to focus more on growing their businesses and less on administration.
The digitization of 16 life events goes beyond merely converting forms into an electronic format. Its goal is to simplify the entire process of interaction between citizens and the state, making it faster, clearer, and more user-friendly. Less paperwork, fewer trips to government offices, and more online services represent a concrete step toward a modern public administration that saves citizens' time and better addresses their needs.
